PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to eyretrading.com.au and “You” and “Your” refers to you, the client, visitor, website user or person using our website.
AMENDMENT OF TERMS
We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and eyretrading.com.au’s rights and obligations to each other.
LIMITATION OF LIABILITY
It is an essential pre-condition to you using our website that you agree and accept that eyretrading.com.au is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.
It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
COMPETITION AND CONSUMER ACT
For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), eyretrading.com.au’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.
You must be over 18 years of age to use this website and to purchase any goods or services.
DELIVERY OF GOODS
Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 14 days, depending on the delivery option. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of eyretrading.com.au.
Eyre Trading offers free delivery on Eyre Peninsula for all purchases made via our website. During the checkout process you can select this option if you live on Eyre Peninsula, or you can select the options of collecting the goods from either our Port Lincoln or Whyalla store.
Our priority is our customer base on Eyre Peninsula, however we are happy to deliver Australia wide.
If the product(s) you have selected indicate “Free delivery Australia wide”, please select that option at checkout and we will deliver those items to you free of charge.
If you live outside of Eyre Peninsula, you need to select the option of “Contact me for a delivery costs outside of Eyre Peninsula”, we will contact you within 24 hours to provide a price for delivery. If you are not satisfied with the cost of freight, we will provide a full refund for the goods purchased. If you are satisfied with the freight quote, we will dispatch the goods upon receipt of payment for the freight charge.
RETURNS AND REFUNDS
eyretrading.com.au handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.
Should you wish to return your order, please notify us within 14 days of purchase with a valid reason for return. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of eyretrading.com.au.
Some of our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Many goods are sold with a warranty against defects. For example, statements like ‘2 year warranty’ or ’12 month replacement guarantee’. The warranty against defects will be described in a document inside the product’s packaging. If you purchase a product with a warranty against defects, please refer to the information provided with the product for the terms and conditions.
All prices are in AUD (Australian Dollars) and include GST. The only exception to this is if you have a 30 day trading account with Eyre Trading, and we have supplied you with log in details to access your account and place orders online, in which case products will be excluding gst, noted by the text "ex gst" alongside every price. The gst will then be calculated and displayed during the checkout process.
Prices do not include postage or delivery, although we do deliver at no charge in certain circumstances. Refer to "Delivery of Goods" section above.
LINKS TO OTHER WEBSITES
eyretrading.com.au may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between eyretrading.com.au and the owners of those websites. eyretrading.com.au
eyretrading.com.au’s website may contain information or advertisements provided by third parties for which eyretrading.com.auaccept
To the fullest extent permitted by law, eyretrading.com.au
Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.
It is your sole responsibility and not the responsibility of eyretrading.com.au to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.
At eyretrading.com.au, we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. eyretrading.com.au
You may change your details at any time by advising us in writing via email. All information we receive from our customers, is protected by our secure servers. eyretrading.com.au’s secure server software encrypts all customer information before it is sent to us. Furthermore, all of the customer data eyretrading.com.au
eyretrading.com.au does not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.
DISCLOSE YOUR INFORMATION
eyretrading.com.au may be required, in certain circumstances, to disclose information in good faith and where eyretrading.com.au is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.
EXCLUSION OF COMPETITORS
If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of eyretrading.com.au. eyretra
COPYRIGHT, TRADEMARK AND RESTRICTIONS OF USE
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.
eyretrading.com.au expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
These terms and conditions represent the whole agreement between you and eyretrading.com.au
EXCLUSION OF UNENFORCEABLE TERMS
Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.
This agreement and this website are subject to the laws of SA and Australia. If there is a dispute between you and eyretrading.com.au that results in litigation then you must submit to the jurisdiction of the courts of SA.